Shipping and Return Policy

Because we’re shipping perishable goods, we only ship on Mondays through Thursdays. We ship our products fresh, packed in an airtight jars or secured bags and boxes. To ensure freshness, we use expedited shipping with UPS and USPS (perishable items only), which ship within 1-3 business days depending on your location.  

It is possible that items may degrade when left outside for so long. The customer is responsible for packages left outside & exposed to extreme weather conditions, elements, and any other which is beyond our control. Please track your orders to anticipate its arrival.

Returns and refunds are not available for our perishable products. For issues or complaints please direct them to info@umagacoffee.com